Refund Policy

All sales are FINAL! KNSB does not provide refunds on any order or cancellation. Each order is handmade to order.

In the event of an adverse reaction we must be contacted via email with a before AND after picture within 14 days of the products being received. Confirmation date of package delivery is verified through package tracking.

After email is received and reviewed, the products can be shipped back to us at the customer's expense for a full credit towards another product or exchanged for a different product. Returned products must be received by KRenee Natural Skin Beneath before any new product is shipped out or any credit is given.

No cash or credit card refunds.

We have products for every skin type so if something is not working for you, we encourage you to try another product to better suit your needs.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at and a member of our team will get back with you as soon as possible.